Last update: August 12th, 2025
Privacy Policy
1) Introduction
Commend recognises that privacy is a fundamental requirement for schools, especially when dealing with student data. Our platform is designed with data protection and security at its core, ensuring that student, staff and parent information remains secure and protected against unauthorised access or misuse.
This Privacy Policy outlines how we collect, use, store and delete personal data. It applies to all users of commend, including students, parents, staff and administrators.
2) Personal information
Commend requires personally identified (PII) student and teacher information, such as name and email addresses in order to function. This information is obtained through admin input, or our integration partner Wonde.
3) Usage
The data we collect serves multiple critical functions within the platform. Commend uses this information to deliver personalised user experiences (student/teacher dashboard), enhance platform functionality, and ensures compliance with legal and regulatory standards.
4) Data Protection
Commend utilises industry standard security protocols to safeguard your information. Our comprehensive approach includes advanced encryption, multi-layered authentication processes, continuous security monitoring, and strict access control mechanisms. We treat your data with the highest level of confidentiality and implement all necessary protective measures.
5) User Rights
Students cannot directly modify or delete their own account information. Any changes student data must be performed by an organisation administrator.
Users have the ability to request deletion of their data at any time.
8) Data Handling
Commend is committed to maintaining compliance with Australian data protection regulations and data residency requirements, ensuring that your information receives consistent, high-standard protection.
9) Privacy
Privacy is not just a policy for Commend—it's a fundamental promise. We continuously evaluate and enhance our data protection strategies, working to provide you with a secure, trustworthy platform.
10) Contact
Questions, concerns, or requests related to your privacy are always welcome. Our team is available to provide clear, comprehensive responses and support your data management needs.